Products / Services

Job#:
RE051111B

Location:
Kalispell, MT

The Technical Writer will be assigned one or more company developed programs, and will produce user documentation and eLearning content throughout the software-development phase of the project.

The ideal candidate must display excellent written and oral skills with demonstrated interpersonal and organization abilities. A candidate for this position must be able to work in a varied, fast paced environment. Flexibility and tolerance is a necessity.

Major Activities To Ensure Achievement of Key Results and Deliverables

• After interviewing upstream and downstream clients, subject matter experts, and programmers, technical writer must assess user needs and then identify the most effective user-support medium; Must be able to initiate projects by researching EXPRESS documentation and by learning to use preliminary versions of the programs; If assigned multiple projects, technical writer must identify software changes and produce the required documentation before each version is launched
• Maintain and enhance existing technical documentation for all assigned corporate applications
• Understands standard systems development lifecycle processes and applies company methodology effectively on client engagements to meet documentation deadlines
• The technical writer will not be a member of a document-development team; He or she will be a lone writer, this means that all aspects of the document development, help-authoring, and web-based training disciplines must be mastered
• Candidate must be a team player and willing to teach and to learn

| Required |

• 5+ years' of experience
• Bachelor degree in Technical Writing, Technical Communication, or Computer Science, MIS, or related field with certificate in Technical Writing/Communication

| Desired |

• Ability to analyze complex network arrangements and other technical subjects and to distill what he or she has learned into clear and concise user documentation
• Ability to gather and organize information
• Ability to manage proprietary information
• Ability to outline and develop multi-chapter books
• Ability to use screen shots effectively
• Ability to produce quality documents quickly
• Ability to meet deadlines-getting the job done
• Ability to interview clients, subject matter experts, and programmers effectively
• Ability to edit his or her own work-working alone
• Ability to design and publish effective eLearning projects
• Ability and inclination to produce timely status reports
• Ability to work with general style guides (i.e., The Chicago Manual of Style, Manual of Style for Technical Publications, etc.)
• Ability to depict complex network arrangements using technical illustration software (e.g., Adobe Illustrator, Corel Designer, or if necessary, Microsoft Visio)-producing effective line drawings
• Ability and inclination to use project information in a legal and ethical manner
• Ability to mine information from Society for Technical Communication (STC) periodicals and Web sites--STC membership is strongly recommended

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.