Intern, Content Operations
Job#:
Intern-CO
Location:
Sherman Oaks, CA
Job Summary
The Avail-TVN Content Operations Paid Internship Program requires a commitment of 25-30 hours per week with flexible hours between Monday-Friday; 8:30 a.m. – 5:30 p.m. The program coincides with the semester and lasts 10-14 weeks. We have positions available in the fall, winter, spring and summer. Compensation includes course credit, fixed-amount twice monthly pay.
Interns learn about affiliate operations, content operations, network operations, quality assurance, digital content management, programming, scheduling, metadata, encoding, and satellite transmission in a fast-paced and unique organization. Interns will assist with all day-to-day tasks related to the assigned department while being exposed to all operational functions required to run the largest digital media services company in North America. Successful candidates must be self-starters, have excellent communication and organizational skills, be detail-oriented, and be eager to take on multiple projects. A solid working knowledge of Microsoft Office is required, with daily usage of Microsoft Office Excel. Junior and Senior level candidates with previous work experience are preferred but exceptions will be made if other candidates are otherwise adequately qualified.
Major Activities To Ensure Achievement of Key Results and Deliverables
- Support Content Operations Department with day-to-day deliverables, including but not limited to assisting with metadata, asset ingestion, encoding, scheduling, content placement, transmissions, delivery, updates, advisories, and general office tasks
- Work within Content Operations Department to process operational requests and support day-to-day tasks
- Collection, organize, and analyze various forms of data to help fulfill reporting requirements and improve operations processes
- Answer calls, emails, and interact with Affiliates, Content Providers, and intra-Company customers as needed
- Assist with planning and execution of special projects within the assigned department and across multiple departments
- Create time lines and support timely roll-outs of new customers, processes, and projects
- Participate in internal and external business meetings and conference calls
- Perform additional tasks as assigned by department head
- Support Affiliates' and Content Providers' needs and requirements as well as Avail-TVN's contractual obligations and strategic initiatives relating to all facets of content ingestion, delivery, and the overall end-user experience
Your Qualifications
- Junior or Senior standing in a 4-year college
- Previous work experience in a similar industry is preferred
- Microsoft Office applications: Excel, Access, and Outlook
- Detail-oriented
- Excellent written and verbal communication skills
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.